Hospitality

Thin margins, casual staff turning over, suppliers creeping prices up, and every review public.

Cafés, restaurants, bars, caterers

What usually goes wrong

Three things we hear most.

Wages and food cost driftYou find out the week was a loss after it's over.

Every casual starts from zeroOpening, closing and recipes live in people's heads, so training is repeated every month.

Certificates and licences lapse quietlyFood safety supervisor, RSA and RCG cards, liquor licence conditions, pest control and grease trap service.

At every level

How far it can go.

Start at whichever level solves the problem. Each one builds on the last.

The Register

Register for food safety, RSA/RCG cards, licences and service dates, or a supplier price book that flags increases. In your own Google Drive or OneDrive, with a form on your phone.

Board

The Board

Everything in the Register, plus: board of sales against wages, food cost, supplier prices and reviews, with a morning check. Installed in your own Claude account. Xero money and the register are live today; the other panels are on the roadmap and confirmed in writing before you sign.

Operator

The Operator

Everything in the Board, plus two more connected areas and up to three draft flows: weekly wage-percentage report, supplier price-change alerts from invoices, review replies drafted. A named person reads and sends every draft.

The Board

The business on one screen.

Up to four areas, pulled live from the tools you already use.

See a demo board for your industry →

Reads from: Square, Lightspeed, Deputy, Xero, Google reviews. Read-only unless you ask otherwise, in writing.

The Board · Hospitality

Sales and wagesYesterday's sales against rostered wages, as a percentage.

Food costSupplier prices against your recipe costings.

TeamWho's on, and whose RSA or food safety card is due.

ReviewsNew reviews, and replies drafted for you.

6:00am · Your morning briefTo the owner · 4 things need you today

SoonWages were 38% of sales yesterday. Target is 30%.

ActDairy supplier raised prices 9% on the last invoice.

Plan2 RSA cards expire this month.

OK3 new 5-star reviews. Replies drafted.

Illustration. Names and figures are made up.

The morning brief

What needs you today.

One short email at 6am, each line linked to the thing itself.

Drafted for you to check

Review replies in your voice
Supplier query on a price increase
Weekly numbers summary for the owner

Other industries: Trades and construction · Allied health and clinics · Professional services · Retail and e-commerce · Fitness and wellness · Tourism, events and venues · Creative studios and agencies

Questions owners ask

How to see wages and food cost percent daily in a café or restaurant · How to get more Google reviews and reply to every one, without it becoming a job · Supplier price rises are eating my café's margin and I only see it at BAS time · Rostering a venue against RSA, first aid and the Award without a spreadsheet war

Next step

See what this would look like for you.

The Snapshot maps how your business actually runs, then shows which level is worth doing. Free, thirty minutes, yours to keep.

Book a Snapshot Email Christian