Short answer: watch claims older than 30 days by funder, rejects by reason, and NDIS plan end dates 30 days out. Assign a person to each funder's rejects. Most clinics recover a month of cash in the first quarter of doing this.
Where it goes
Rejected Medicare claims nobody re-lodged. HICAPS reconciliation gaps. NDIS claims against a plan that ended. DVA item numbers used wrongly. A locum's provider number not linked to the location.
The weekly view
By funder: claims lodged, paid, rejected, older than 30 days, and the reject reasons. NDIS: plan budgets and end dates per participant. A named person for each funder's list.
What it reads
Practice software claims exports and the ledger, read-only. The Board summarises; the practice software still lodges.
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Written by Christian Stewart, Stewart Systems, Wollongong. Published 2026-09-29. Records and flags, not legal, WHS or insurance advice; rules change, check the regulator for the current one.