Short answer: the property management software holds the tenancy dates; the office register holds the office's own obligations: trust audit lodgement, licence renewals and classes, CPD per agent, licensee-in-charge, insurances, and the dates the software doesn't remind you about.
The office side
Trust account audit due within three months of 30 June, lodged with NSW Fair Trading. Each agent's licence or certificate class and renewal. Annual CPD hours per agent. Licensee-in-charge nomination per office. PI and other insurances. Fair Trading's supervision guidelines checklist and its review date.
The rent roll side
PropertyMe, Console or PropertyTree track leases, inspections and smoke alarm checks; the Board reads them for the week's list. Where the software has a gap (an owner's insurance expiry, a strata by-law review), the register carries it.
Full Professional services guide · What we build for professional services · Get a price
Written by Christian Stewart, Stewart Systems, Wollongong. Published 2026-09-29. Records and flags, not legal, WHS or insurance advice; rules change, check the regulator for the current one.